Mackay: Make like a pencil and get the lead out
A young boy asked his mother what he should do in order to be a success when he grew up. The mother thought for a moment and then told her son to bring her a pencil. Puzzled, the boy found a pencil and gave it to her.
“If you want to do good,” she said, “you have to be just like this pencil.”
“What does that mean?” her son asked.
“First,” she said, “you’ll be able to do a lot of things but not on your own. You have to allow yourself to be held in someone’s hand.
“Second, you’ll have to go through a painful sharpening from time to time, but you’ll need it to become a better pencil.
“Third, you’ll be able to correct any mistakes you might make.
“Fourth, no matter what you look like on the outside, the most important part will always be what’s inside.
“And fifth,” the mother finished, “you have to press hard in order to make a mark.”
Great advice. His mother touched on five important topics — teamwork, being able to accept criticism, correcting mistakes, self-confidence and working hard. Let’s take them one at a time.
Teamwork: As I like to say, even the Lone Ranger had Tonto. You can’t do it all alone. My definition of teamwork is a collection of diverse individuals who respect one another and are committed to each other’s successes. Teamwork sometimes requires people to play roles that aren’t as glamorous as they’d like.
For example, I once asked a symphony conductor which instrument is the most difficult to play. Without missing a beat, the conductor replied, “Second fiddle. I can get plenty of first violinists. But finding someone who can play second fiddle with enthusiasm is a real problem. When we have no second violin, we have no harmony.” And you just can’t be successful without harmony or teamwork.
Criticism: Giving and taking criticism is no easy task, but it is necessary if you want to become better. If you ignore the problem and hope it goes away, you are not going to improve. Every office I’ve ever worked in or done business with has been made better because of suggestions or criticisms of the people who spend their working hours there. No one ever choked to death swallowing his or her own pride! Admit you aren’t perfect. Remember that the goal of honest criticism is to make you better than you were before.
Mistakes: Everyone makes mistakes. What’s important is that you learn from them. President Ronald Reagan said, “What should happen when you make a mistake is this: You take your knocks, you learn your lessons, and then you move on.”
The greatest mistake a person can make is to be afraid to make one. In fact, you often need to increase your failures to become more successful. Mistakes don’t make you a failure. How you respond to a mistake determines just how smart you really are. There are really no mistakes in life; there are only lessons.
It’s important to remember that the person who made a mistake isn’t the only one who can learn from that experience. Talk about mistakes, so they are not repeated by others.
Self-confidence: When I’m interviewing potential employees, one of the traits that I look for is confidence. Confidence doesn’t come naturally to most people. Even the most successful people have struggled with it in their careers. The good news is that you can develop confidence, just like any muscle or character trait, if you’re willing to work at it. My advice: Track your success, practice being assertive, accept that failure is not the end of the world, step out of your comfort zone, set goals, keep improving your skills, and above all else, don’t compare yourself to others.
Work hard: Success comes before work only in the dictionary. Many people look for a magic formula to turn things around, but there is no magic formula. Sure, natural talent can make a big difference. But show me a natural .300 hitter in the major leagues, and I’ll show you someone who bangs the ball until his hands bleed trying to keep that hitting stroke honed. Ask any surgeon about how much sleep they got for the eight to 10 years it took them to get through medical school, internship and residency. It takes iron determination and lots of hard, hard work.
Harvey Mackay is a Minneapolis businessman and author. He also spends about six weeks a year in Aspen.
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