Letter: Poor service at the post office | AspenTimes.com

Letter: Poor service at the post office

Poor service at the post office

I read the article about staffing issues at the Aspen post office and how the issues with what’s going wrong are “Aspen problems.” As a local here in Aspen, I also work full time and live in employee housing. Yes, the housing market is tough, and it costs a lot to live here, but how is that in any way our fault? It sounds like the post office is trying once again to defend itself due to high customer-service complaints. Now, I’m not saying all the post office workers are bad, because I know many who are great people and care about this community. I am saying you have some bad apples who continually show bad customer service daily, and after how many postmasters, the issue still exists. I no longer go to the Aspen post office; instead, I drive to Snowmass. It’s such a different vibe there. I never have anyone throwing forms at me, snapping for no reason or tossing my fragile packages to the nearest bin or excessive wait times. If you’re treated badly as a customer, why would you ever want to work for a company like that? I wouldn’t.

Brian Crown


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