Good resources for consumers | AspenTimes.com

Good resources for consumers

Shelley Polansky
Better Business Bureau

Where do you turn if you need information about consumer topics? Whom do you contact if you have an issue with a product or service? Where can you find out more about scams? And what should you do if you inadvertently become a victim of a scam?

To mark National Consumer Protection Week this week, the Better Business Bureau has compiled a list of consumer resources along with contact information. Clip and save for future reference.

The Better Business Bureau is, in essence, one-stop shopping when it comes to checking out a business, reading customer reviews, filing a complaint or searching for consumer news and tips. Visit http://www.bbb.org, or call 970-484-1348 or 800-564-0370.

Federal Trade Commission: Get consumer tips and information, file a consumer complaint, list your number with the Do Not Call Registry, and get your free credit report. Visit http://www.ftc.gov, or call 877-382-4357.

Federal Communications Commission: For information or to file a complaint about issues involving your wireless, Internet or television provider(s), visit http://www.fcc.gov or call 888-225-5322.

The Internet Crime Complaint Center: A partnership between the Federal Bureau of Investigation and the National White Collar Crime Center to receive, develop and refer criminal complaints regarding the rapidly expanding arena of cybercrime. Visit http://www.ic3.gov.

Federal Bureau of Investigation: The FBI’s mission includes a consumer focus, and the agency encourages consumers to report suspicious activities. Visit http://www.fbi.gov/scams-safety.

Colorado Attorney General’s Office: StopFraudColorado.gov provides information on a wide variety of scams reported by consumers, businesses and local, state and federal agencies. Consumers also can file complaints.

Find daily tips at http://go.bbb.org/1FPpExX.


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