We’re Open: Rachel Glass Wellness
In our continued effort to keep the local residents informed on which businesses remain open, The Aspen Times has started the “We’re Open” feature to profile local businesses working through the coronavirus crisis. We want to connect consumers with the work businesses are doing to stay open.
You can also find our continuously updated “What’s Open” list of businesses that are operating on our website at http://www.aspentimes.com/news/open-for-business-in-aspen/
To be featured as a business profile, email staff reporter Austin Colbert at firstname.lastname@example.org for more information.
Business name: Rachel Glass Wellness
Location: Offices in Aspen and Basalt
Aspen Times: How have you gotten creative during this time? What have you done to keep your customers engaged?
Rachel Glass: I am offering my clients video and phone sessions. I also have an app that keeps me connected with my clients. The app includes helpful exercises like meditations and progress tracking. They can also message me 24 hours a day with the app. I answer back within one day. Best of all, you can receive reminders to complete exercises. That helps my clients keep a schedule. I think most of us are struggling to keep a schedule on top of everything else right now.
AT: What’s the most important thing the community can do to support you?
RG: Actually, it’s my job to support the community. According to the state of Colorado, I am an essential worker. (According to the prime minister of New Zealand, so are the Easter Bunny and the Tooth Fairy — so I am in good company).
AT: Where can we find your most current offerings and updates?
RG: On my website http://www.rlglasswellness.com or by calling me at 970-987-8516.
AT: What has been the best customer experience or comment you’ve had since the crisis started?
RG: A lot of people who are not used to so much free time and quiet are having emotions and thoughts surface that they have been avoiding. Downtime will do that. I think the best comment was basically someone saying they didn’t think their issues were such a big deal until they did some work on them. Now they feel the relief of not having something negative dwelling in the back of their mind anymore, and it’s a big load off.
AT: Is there anything else you’d like to add regarding your business during the pandemic?
RG: Now is a great time to deal with issues you have been meaning to work on. I do not work with those in crisis. I do wellness work. I help people improve their relationships, moods, stress management and productivity. I have always given teachers a discount, but I am now offering discounts to health care workers, and anyone in the service industry, too.
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