The rap on the Wrap
Having been a frequent customer of the Big Wrap for the past several years, I was quite surprised to read two critical letters written to the editors of our two local newspapers setting forth that each writer had experienced a rude event when they were there (Letters to the Editor, July 12 and 15). In case these two writers have not noticed, the Wrap is extremely crowded, just about at any given hour, due to the fact that it serves quality takeout food at affordable prices. This is something that is not easy to find in Aspen. You can get good food but not at affordable prices.
The Wrap is a favorite among the locals. It is one of the few remaining places where the local working population can afford to eat. While one stands in line to order his food, it is quite obvious that the people working there are quite busy, including Barbara, who owns the place. There is not a lot of time to chitchat.
Most people are interested in the food and not the conversation. When conditions permit, I have had numerous conversations with Barbara and she has always been extremely friendly and courteous. I have never been treated in a discourteous manner by Barbara or any other staff.
Barbara is a hardworking owner who is hands-on, which is unusual for Aspen. She, in my opinion, has one of the most successful individually owned businesses in Aspen.
Barbara, keep up the good work and do not get discouraged by overly critical individuals. You don’t need their business.
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