The city wants feedback | AspenTimes.com

The city wants feedback

Dear Editor:

Every year, the city of Aspen surveys a randomly selected group of residents to solicit feedback and opinions on our organization. The essence of the survey is to find out how you think the city is doing providing services, meeting our residents’ needs and responding to problems. We also want to know which issues you feel are most important for the city to tackle.

We realize another piece of mail in your box might not elicit boundless joy, but please know that you are an integral part of helping us improve so we can provide you with the type and quality of government services you want. The five or so minutes it takes you to fill out the survey can lead to positive change.

In the past, your responses to surveys have instigated changes such as formulating proposals to improve pedestrian experiences at various locations around town, increased communication about snow removal, initiating a construction-management program and engaging the pubic to get feedback in more innovative ways (online input programs, clicker sessions with computerized keypads, targeted newsletter services).

So please help us continue to improve as an organization by filling out the survey if you receive one in the mail. Initial surveys will be sent out Aug. 10.

Not only do we look forward to your feedback, but we’re counting on it. Thank you for sharing your thoughts and ideas.

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Mitzi Rapkin

Community relations director, city of Aspen

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