Teed off about golf fees | AspenTimes.com

Teed off about golf fees

Dear Editor:Yes, our golf course is a beautiful asset. And yes, since taking over management of the facility, the city has vastly improved customer service. However, it also hiked the fees for non-pass holders to the point where the course is overpriced and not competitive with downvalley spreads.Let’s not forget that the course is a profit center since the prior management fees are not longer in the matrix. Nowhere in materials available to the public was there a P & L statement for the course to justify the unprecedented 20 percent jump in pass-holder fees. How much revenue did the city suck out of the golf course last year? As a season pass holder I am certainly willing to pay my fair share, including reasonable increases in fees. But in turn management should recognize that the facility is more than water features and tee boxes. It is an expensive day for guests who have remarked negatively at the costs of greens fees and are more than willing to take their business elsewhere. Last year it was also the unfortunate experience of dealing with one ranger (a holdover from prior years) who had the unique personality to single-handedly turn beautiful days ugly with incessant browbeating of players. Now it is the pass holders’ turn to get the shaft. So be it but, if it persists this coming season, the word easily spreads about continued ill treatment. Why pay $100 a round to be treated like a galley slave? Such will also certainly be rewarded in the future by not signing up for full passes and taking paying guests to other courses.Neil B. SiegelAspen

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