Survey: Aspen residents express satisfaction
November 23, 2009
ASPEN – Voters gave the city of Aspen high marks in the 2009 citizen survey, the results of which were recently released.
“Each year since 1997, the city of Aspen asks its citizens how things are going with a resident survey,” said Barry Crook, assistant city manager, in a press release. “The Aspen citizen survey serves as a consumer report card for Aspen by providing registered voters the opportunity to rate their satisfaction with the quality of life, local facilities and services, as well as satisfaction with local government.”
Aspen voters continue to give positive ratings for the overall quality of life in the city. Feelings of safety remained stable from across survey years, with voters reporting feeling safer crossing Main Street than in 2008.
When asked about their satisfaction with the performance and responsiveness of 18 city departments, a majority reported being somewhat or very satisfied with all departments. However, about two in five respondents felt somewhat or not at all satisfied with transportation and parking, and community development.
“The city of Aspen takes resident surveys seriously and uses the results to measure departmental performance,” Crook said. “We also asked about how voters would want to fund the shortfall in the in-town transit fund that pays for free in-town transit routes. And in true Aspen fashion, we had about a fair split among increasing the sales tax, reducing service levels or a combination of the two.”
Visit http://www.aspenpitkin.com/Departments/Community-Relations/Reports-and-Surveys/ for more on the survey and the results.