Dear Editor:I agree with the tourist who complained about the rudeness to customers displayed by the employees at the Big Wrap (Letters, July 12). The cafe does a bang-up business and often has customers lined up out the front door. They used to be great, but now their friendliness has left out the back door. The quality of the food isn’t as good anymore. And, expect total rudeness if you try to phone in an order to go.When tourists ask for a place to eat, I don’t send them there.Julia CronerAspen