Hold the attitude, please
Dear Editor:I do not live in Aspen, but I work in town once a month for a client. I have done this for the last three and a half years. It has become a habit of mine to eat at a favorite local spot, the Big Wrap. The service has always been good and the people friendly. But today was a much different day …I walked over to the Big Wrap with one of my friends from town. It was busy, of course, but when we got up to the counter I was greeted with nothing but hostility. Being in the service industry, I know what it means to work a long day, so I try to be extra nice, especially if someone looks tired. So when I asked for some rice in my burrito, the employee behind the counter said I could have some only if I didn’t “ask like such a moron.” Can you believe that? Needless to say, I walked out and will not return. At first I wanted to write a letter to the owner, but I was informed that she (“Babs”) is the owner. So, I thought this was the next best thing. I find it really disappointing that a store owner thinks that it is OK to treat people this way. It would have been one thing if I was being rude … but that wasn’t the case. I was just trying to be nice.Erin Johnson Superior
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