Factory Surplus comes through
Dear Editor:
What great customer service at Factory Surplus in Glenwood! When I went to top up my raft at put-in today I was very surprised to see that my pump had mysteriously partially disintegrated.
It had been stored with all the gear all winter, but inside the house in a big plastic tub so it couldn’t have been weather-related. I borrowed a pump from two nice guys and had a great float. Then I went to Factory Surplus, where I bought the pump last July.
They looked at it and immediately gave me a new one. And because they didn’t have the size I originally bought they gave me a bigger one. Talk about customer service above and beyond expectations! Factory Surplus – you rock!
Bronwyn Anglin
Basalt
Old Powerhouse, Armory options aired
On Monday night, the City Council listened to ideas for each old building. However, nothing laid out what the community space would actually entail — only aspirations and gathered community comment.