Computer gaffe plagues clicker session for Aspen community plan |

Computer gaffe plagues clicker session for Aspen community plan

Aaron Hedge
The Aspen Times
Aspen, CO Colorado

ASPEN – A hiccup in the system the city of Aspen is using to gather feedback for the draft revision of the Aspen Area Community Plan has resulted in an extra session.

But that doesn’t necessarily mean extra feedback.

Tuesday, the city’s electronic clicker system, which is used to gauge community members’ feelings about the proposed plan, stopped working at the beginning of the session in front of a crowd of about 90 people in the Wheeler Opera House.

City officials fiddled with the software for some time before dismissing the audience, and promised an extra session.

Aspen special projects director Ben Gagnon said that in addition to the already-planned session Wednesday at 5:15 p.m., the city will host an extra one at noon.

“We apologize to all the people who took the time out of their day to attend,” Gagnon said.

The clicker sessions use electronic keypads to generate data from the audience, which answers questions posed on a screen at the venue. Gagnon said the system is now working, and clicker session organizers are trying to postulate what went wrong.

He said the city will provide paper copies of the questions at tomorrow’s sessions as a back-up.

Gagnon also noted that, in the 12 sessions the city has conducted in the past, it had never encountered a problem like this one.

He hopes to gather feedback from about 200 people total. Between 45 and 50 people showed up to the session on Monday night, he said.

Gagnon stressed that the clicker sessions are not meant to generate scientific data from the community.