Aspen air travelers to get more info
November 9, 2007
ASPEN ” Aspen travelers won’t be kept in the dark anymore regarding commercial flight delays and cancellations, according to airport officials.
Responding to public outcry over misinformation on last winter’s Aspen air service, Aspen-Pitkin County Airport officials signed a contract with Com-Net ” a Dayton, Ohio-based firm that provides flight information displays at many large airports, including Denver International Airport.
“People really wanted more accurate information,” said David Ulane, assistant aviation director.
Ulane said the Com-Net contract was for less than $50,000, but he could not give the specific amount, saying airport officials will release details of the plan in the coming weeks.
Pitkin County commissioners approved the change in a recent budget meeting. The upgrade simply will plug in to existing airport hardware, such as computers and flat screens, Ulane said.
“We’re going to be making some significant enhancements,” Ulane said, adding that the change was a “product of some of the struggles we had last year.”
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Airport officials conducted a recent passenger survey, and many customers expressed frustration over inaccurate flight information, both on flight information displays at the airport and on local cable channel 8, Ulane said.
The current system relies on often-outdated information from airline websites, Ulane said.
“The new system will have the ability to automatically pull down information,” Ulane said. “We’re excited about it.”
Ulane did not know when the new program will go online.
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