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Another Miner’s victim

I had a similar Miner’s Building purchase/return experience as Carol Jenkins.

My husband had purchased a stepstool that didn’t quite work out. I had errands to run downtown and returned the stepstool the next day. The clerk interrogated me about why the stepstool was being returned. I told him it was too big for the storage closet.

He then insinuated that I had used the stool and then decided to return it. There was a product sticker on the stepstool which I had left undisturbed, and I had the original receipt.

First of all, I have better things to do than to use things once and return them. Second of all, how dare he? Whatever happened to the courtesy of customer service?

That was my New Year’s resolution last year: I vowed never to set foot in the Miner’s Building, and so far, no regrets here.

Rosina Yue

Snowmass Village


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