Letter: Quest-Dex rights a wrong | AspenTimes.com

Letter: Quest-Dex rights a wrong



Quest-Dex rights a wrong

Never underestimate a letter to The Aspen Times.

Sometime back I wrote a letter to the editor concerning unjust enrichment by Quest-Dex for a yellow pages ad that I neither wanted nor requested, but was billed for nonetheless.

Well, that letter somehow made it to Quest-Dex customer service headquarters way down in Bristol, Tenn.!

After a review of my case, and reading that letter, the gentleman in charge has waived all fees.

So other than a few remaining calls to me for a business that no longer exists, I'm a happy camper.

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Kudos to Quest-Dex customer service for doing the right thing.

Dwight F. Ferren

Basalt

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