Fun. has canceled its headlining Friday night performance at Jazz Aspen Snowmass (JAS) Labor Day Experience, the nonprofit announced Tuesday afternoon. Grace Potter and the Nocturnals - who played the festival last year - will replace the band in Friday’s 7:30 p.m. slot.
“Due to a personal family issue unfortunately FUN. needs to cancel their appearance at this year’s JAS Experience,” Fun. said in a statement. “The band apologizes for disappointing the fans and any inconveniences this causes, and very much appreciates your understanding.”
Of the Grace Potter booking, JAS president and CEO Jim Horowitz said in a press release: “Coming off an incredible performance last year at JAS we are thrilled that Grace Potter & the Nocturnals will be performing on Friday night.”
JAS will be offering refunds or exchanges to any ticket buyers who choose not to attend Friday’s concerts with Grace Potter and Ziggy Marley.
Full refunds of ticket purchases will be issued with appropriate proof of purchase. If requesting a refund on a general admission ticket please email: email@example.com or call 866-JAS-TIXX (527-8499). 3-Day Pass holders will be refunded one-third of the total purchase price if requested. All refunds must be requested by September 5, 2015.
Exchange of Friday tickets for a Saturday or Sunday tickets are also available. Exchanges of a Friday ticket for a Saturday (OneRepublic, Earth Wind & Fire, Moon Taxi) or Sunday (Carrie Underwood, Nickel Creek, The Revivalists) ticket can be made in advance of the shows at firstname.lastname@example.org or 866-JAS-TIXX (527-8499). Exchanges may also be made at the will call box office, based on availability, on the day for which you wish to attend.
“We strongly encourage you to make the exchange in advance. You will not be charged the additional cost on the Sat/Sun ticket,” JAS said in a press release.
VIP pass holders should contact JAS at 970-920-4996 for information on refund or exchange options.